request online software. With the FastRequest application, your clients create their requests themselves through the Web or the local network. All you have left to do is to decide the priorities of those requests and of the employees who will execute them. Your clients have access to the status of their service requests at all times. You can now use FastRequest over the Internet and web request without any third-parties. The FastRequest software

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Userbase is designed to allow the software author to easily Track Software Sales,Supports Armadillo & Custom Key generators, Auto Email Merge, Bug/Enhancement Request Tracking, Post data to a Webserver CGI, ISAPI or ASP Application, Send emails/newsletters to users based on product and/or version #, Track registration fees & taxes, Track Fraud & registration id`s, Reports and more

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requests (trouble tickets) from anywhere, anytime using just a browser. Self-Service Portal Reduce call volumes with a Web-based self service portal where customers can search the knowledge base, submit a request or check the status of their open requests. Customer Case Tracking A robust and easy-to-use help desk that helps organizations automate their customer support processes to deliver consistent, reliable and superior service to their customers

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CacheRight for Microsoft IIS 4/5/6 allows Web developers to create reliable cache control policies without MMC access. By eliminating unnecessary validation requests and ensuring proper caching of images and other content by both browser and proxy caches, CacheRight will speed up pages, reduce network chatter, and free up servers to handle more requests. A single configuration file in the home directory controls all content expiration.

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requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. Request Tracker is easy to use -- one screen records all pertinent information about a single request

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Request Commander - trouble ticketing system for tracking user requests. Allows you to process user requests on-the-fly and store their conveniently. Request Commander offers pictorial information presentation: you see request category list, request list and answer list at once. Smart presentation, search and filters enable to find any information easy. Request Commander offers quick information adding that received by phone or email.

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